#1 Enterprise AI Skills Enablement Platform for Revenue Impact

AI-powered skills enablement for enterprise that generates ROI and transforms your sales and customer service teams from average to exceptional

about cognitrex
cognitrex

Trusted By

OLD WAY

Traditional LMS

NEW WAY

Skills Quotient AI

For Admins

Ramp Up Your Customer-Facing Teams In 3 Steps

Master your skills with AI-powered roleplay scenarios designed for real-world success

Manager Command Center

Real-Time Visibility Into Team Performance Powerful dashboards show exactly where your team excels and where they need support.

Key Capabilities

AI Roleplay Coaching

Practice With Unlimited AI Scenarios 24/7 access to realistic sales and customer service simulations that match your actual buyer personas and situations.

Key Capabilities

Real Call Scoring

Get Instant Feedback on Every Customer Interaction AI automatically evaluates real calls and meetings, providing personalized coaching at scale.

Key Capabilities

Skills Assessment & Certification

Onboard & Certify Teams 50% Faster. Assess candidate skills before hiring. Certify reps are ready before they touch customers. Track proficiency growth over time.

Key Capabilities

For Users

Polish Your Skills in 4 Simple Steps

Master your skills with AI-powered roleplay scenarios designed for real-world success

A Continuous Learning Feedback Loop That Works

When combined with LearningOS enterprise AI LMS & LXP, the ROI impact is magnified significantly

Master

Skills quotient steadily increases

Learn

Gain knowledge through LMS content

Practice

AI roleplay coaching builds muscle memory

Apply

Take real calls with customers

Evaluate

AI scores real conversations

Improve

Return to targed training

Built for Sales & Customer Experience Teams Across Industries

BPO

Telecom

Techology

Retail

Financial Services & Banking

Real Estate

Pharmaceutical & Healthcare

Manufacturing & Distribution

Oil & Gas

Maritime Services & Logistics

Utilities

• Safety & Compliance Training
• Operational Readiness Programs

Law

• Regulatory & Compliance Training
• Onboarding for Associates & New Hires

Real Results from Enterprise Teams

On every dollar invested
$ 0 ROI
On every dollar invested
$ 0 Saved
Less Training Time
0 -60%
Higher Employee Retention
0 -50 %

Proven Enterprise Use Cases

Business Process Outsourcing

12,000 Multilingual Sales & Support Agents
How the World’s Largest Global BPO Unlocked €69M in Annual Impact with LearningOS
  • No visibility into training performance across languages
  • Stagnant sales conversion rates
  • No competency validation for bonus distribution
  • High turnover with no ability to filter poor performers
  • Unified skills tracking across languages
  • Competency-based bonus validation
  • Sales performance uplift via consistent coaching
  • Filtering of poor performers to reduce salary & lead waste

per year

  • €19.2M saved annually in bonus leakage
  • €50M additional revenue from 1% sales conversion lift
  • Additional multi-million savings in payroll & CAC

Telecommunications

8,000+ Sales, Retail & Customer-Facing Staff
How a Global Top-3 Telecom Transformed Sales Performance with LearningOS
  • Massive and fast-changing product catalog required constant training
  • No visibility into training completion or employee competency
  • Weak new sales performance due to uneven product understanding
  • Cross-sell & upsell opportunities frequently missed
  • Organization relied on WordPress as their training tool — no tracking, no analytics, no performance management
  • Centralized product training hub for all retail, tele sales & field teams
  • Competency-based assessments to validate product knowledge
  • Real-time tracking of training performance and readiness
  • Structured learning paths for new hires and new product launches
  • Analytics to identify skill gaps and coach teams with precision

ROI

  • €18M+ uplift in new sales from improved product fluency and higher conversion rates
  • €22M+ increase in cross-sell and upsell revenue across mobile, broadband, and add-on services
  • €5M+ annual savings by eliminating non-trackable WordPress training and reducing content waste
  • €6M+ in accelerated revenue from reducing new-hire ramp-up time
  • €50M+ total verified annual commercial uplift across all sales channels

Stop Wasting Dollars on Undertrained Reps

See how Skills Quotient AI can protect your pipeline and accelerate revenue.

Cognitrex FAQs

Skills Quotient AI is an enterprise-grade roleplay and skills evaluation platform that’s secure, intuitive, and effective.

Core capabilities:

  • Scenario/Roleplay Creation – Build interactive and engaging scenarios that simulate real life quickly without technical skills.
  • Real-time Practice – Allow your employees to practice their roleplays and situations anywhere, anytime 24/7.
  • Insightful Evaluations – Learners and managers get real insights into skills performance with recommended action items to improve.
  • Enterprise Security – SOC 2 Type 2, ISO 27001, and GDPR certified to meet your compliance requirements.

What this means for you: One platform for all your live coaching and training needs that can show demonstrable progress faster.

Industries we serve:

  1. BPO – Scalable training for sales, customer support, compliance, and process excellence.
  2. Telecom – Enable fast, consistent training across technical, sales, and service teams.
  3. Technology – Support product knowledge, onboarding, and continuous upskilling at scale.
  4. Retail – Deliver consistent product, sales, and customer service training across locations.
  5. Financial Services & Banking – Ensure compliance, risk management, and workforce readiness in regulated environments. companies.
  6. Real Estate – Train agents and teams on processes, compliance, and customer engagement.
  7. Pharmaceutical & Healthcare – Support non-clinical training, compliance, and operational excellence.
  8. Manufacturing & Distribution – Standardize safety, operational, and quality training across teams and sites.
  9. Oil & Gas – Deliver safety, compliance, and operational training in complex environments.
  10. Maritime Services & Logistics – Enable compliance, safety, and operational training across distributed workforces.
  11. Utilities – Ensuring training at scale, compliance, customer service, customer experience
  12. Law – Onboarding assistance, integration of associates/new hires/laterals, standardized training, career progression performance

Skills Quotient AI works for any organization that needs to train employees, partners, or customers at scale. Whether you’re just starting to formalize your training or replacing an outdated system, our platform grows with you.

Skills Quotient AI is an especially great fit for:

  1. Mid-size to large companies with 500+ employees that need to train multiple groups—sales teams, customer success, partners, or any teams facing customers.
  2. Companies using multiple training tools that want to consolidate. If different teams are paying for separate platforms, Skills Quotient AI with LearningOS can centralize everything and cut costs.
  3. Organizations outgrowing their current LMS. If your system is slow, limiting, or can’t handle your growth, Skills Quotient AI scales without the headaches.
  4. Membership organizations and associations that train large networks of partners, resellers, or franchisees across different regions.

Skills Quotient AI was built to power enterprise learning at scale and supports organizations with more than 100,000+ employees. Skills Quotient AI helps you manage the complexity of multi-regional operations, diverse compliance requirements, and varied learning needs. Whether you’re operating across 5 or 50 locations, you’ll maintain training consistency, ensure regulatory compliance, and upskill your entire workforce to achieve business goals. You can finally have your L&D become a revenue driver.

Typically, Cognitrex’s Skills Quotient AI is best suited for companies who are:

  • Training at least 500+ learners, which can represent a combination of clients, partners, and employees.
  • On pace to outgrow their existing LMS and require a more sophisticated and flexible system that can match their organization’s growth trajectory.
  • Extending their L&D programs across multiple business units.
  • Possibly translating their learning content into other languages.

Organizations that meet these criteria find cognitrex’s Skills Quotient AI extremely valuable for the price.

Leading Fortune 1000 enterprises and publicly-listed companies across 23 countries rely on Skills Quotient AI to maintain competitive advantage through continuous workforce development. With 3,000+ instructors and 250,000+ employees already on the platform, you’re joining organizations that have proven the ROI of strategic learning investment—reducing turnover, accelerating promotions from within, and building institutional knowledge that drives sustainable growth.

We’re a complete solution, not just software. You get the full platform suite (LearningOS Enterprise LMS + Skills Quotient AI) plus the support to actually achieve your training goals.

What sets us apart:

  1. Dedicated Learning Consultant & Attentive Support – An experienced operator backed by a professional support team that knows your business and makes sure you’re getting real ROI and value, not just using features.
  2. Professional Services team – If you need it, we can build your courses, create custom features, or develop integrations you need—so you’re not stuck doing it all yourself.
  3. End-to-end partnership – From setup to scaling, we handle the heavy lifting so your team can focus on results, not troubleshooting.

Bottom line: You’re not buying software and figuring it out alone. You’re getting a partner invested in your success.

Skills Quotient AI pays for itself and helps you achieve your business goals by significantly reducing training overhead and directly improving business performance. Our clients see an average 3x ROI on their investment.

The impact:

  1. More selling and better experiences, less admin – sales and CS teams spend time with customers, not stuck in training tasks.
  2. Faster skill development – Close capability gaps in weeks, not months, so teams perform better sooner with more confidence and competence.
  3. Lower training costs – Automate what used to require dedicated staff time and resources.
  4. Proof of impact – Track exactly how training drives revenue, retention, and productivity with built-in analytics.

Real outcome: Higher revenue per employee, lower cost per trained worker, and data that proves training is actually working.

LearningOS supports many integrations, including:

  1. Single Sign-On (SSO)
  2. CRM systems
  3. CX & Voice Call platforms
  4. HRIS & LMS platforms

Cognitrex Skills Quotient AI team can also support (and build) custom integrations for virtually any software tool.

Most clients typically sign a 3-5 year contract with cognitrex’s enterprise Skills Quotient AI. However, the minimum contract length is only a single year.

How does your business model work?

Skills Quotient AI uses a straightforward subscription model based on the number of users. You commit to a minimum number of user licenses for a set period (typically 1-5 years) and pay a monthly, quarterly, or annual fee per user. For example, you might commit to 500 users for 3 years at a fixed per-user rate.

Key points:

  1. One subscription price for all user types – admins, instructors, and learners all count the same.
  2. Volume discounts – Larger user commitments get lower per-user pricing.
  3. Flexible scaling – If you exceed your committed user count, you’re only billed for the additional users at your contracted rate.
  4. Predictable costs – Your per-user price stays fixed for the length of your contract.

Skills Quotient AI onboarding typically takes 1-2 weeks and follows these steps:

  1. Consultation call – We discuss your training goals, who needs to be trained, and what success looks like (ROI/impact).
  2. Requirements review – We identify which features, integrations, and customizations you need and by when.
  3. Customized demo – You’ll see a demo using your actual use cases—not generic features.
  4. Platform setup – We configure user roles, customize your interface, and connect to your existing systems (CRM, SSO, etc.).
  5. Admin training – We train your team on how to create scenarios, manage users, and run reports.
  6. Integration testing – We test all connections to ensure data flows smoothly between systems.
  7. User import – We upload your learners in bulk or set up automated syncing from your HR system.
  8. Quality check – We test everything to make sure the platform works exactly as you need.
  9. Go-live support – Dedicated support during and after launch with fast response times to any issues.
  10. Ongoing assistance – Additional training sessions, integration help, or professional services as your needs evolve.
  11. ROI tracking – Most clients see positive ROI within 3-6 months.

You can begin by scheduling a free consultation to assess your enterprise’s training needs, and we’ll answer any questions you may have.